The travel agency now has access to customisable content from over 200 airlines and 650,000 hotels through Travelport's Travel Commerce Platform.

While noting that the company has seen over 30 percent upsell since using the solution, Yannis Giovanos, senior product manager, Viva Online Services, added, "We have also experienced a significant number of customers choosing to upgrade to a business fare because they can see more easily what they get, which is a very strong additional benefit of the implementation."